How we can help
POhWER services are independent, free and confidential. There is no upper age limit for POhWER services but a lower age limit may apply for some services.
Our Advocacy Support Centre is open from 9am - 5pm Monday, Tuesday Wednesday and Friday, and from 9am to 7pm on Thursdays.
Telephone 0300 456 2370.
Outside these hours you will be able to leave a message and we will call you back the next working day, or you can email us at pohwer@pohwer.net, or contact us through the contact form on this website. Contact form
Information about our generic one to one advocacy service and how it could help you to sort out issues, get services or make a formal complaint.
Information about the Independent Complaints Advocacy Service (ICAS), which offers advocacy support to people who choose to pursue a formal complaint about the NHS.
Information about our Independent Person Advocacy service, which offers people with learning difficulties who do not use language an advocacy service as close to the generic one to one advocacy service as possible.
Information about POhWER's empowerment service, which provides information to people and supports them to make informed choices and to be listened to. This service mainly supports groups.
Information about Prison (ICAS) Independent Complaints Advocacy Service. Offering support to people who choose to make a formal complaint against the NHS.
POhWER ICAS Self Help Information for NHS Complaints process.
Providers of the ICAS Service in all English regions
Case studies that provide examples of how POhWER services work with clients who have different issues or complaints.
An index of the easy to read versions of our 'How we can help' pages.
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