How we can help
POhWER services are free and confidential. There is no upper age limit for POhWER services but a lower age limit may apply for some services.
POhWER offices are open from 9am - 5pm Monday to Friday (POhWER ICAS telephone lines are also open until 7pm on Thursdays). Outside these hours there are answerphones or we can be contacted through this website.
Information about our generic one to one advocacy service and how it could help you to sort out issues, get services or make a formal complaint.
Information about the Independent Complaints Advocacy Service (ICAS), which offers advocacy support to people who choose to pursue a formal complaint about the NHS.
Information about our Independent Person Advocacy service, which offers people with learning difficulties who do not use language an advocacy service as close to the generic one to one advocacy service as possible.
Information about POhWER's empowerment service, which provides information to people and supports them to make informed choices and to be listened to. This service mainly supports groups.
Information about Prison (ICAS) Independent Complaints Advocacy Service. Offering support to people who choose to make a formal complaint against the NHS.
POhWER ICAS Self Help Information for NHS Complaints process.
Providers of the ICAS Service in all English regions
Case studies that provide examples of how POhWER services work with clients who have different issues or complaints.
An index of the easy to read versions of our 'How we can help' pages.
